Clear and Concise Documentation

If your customers are to get the most out of your products and services, you need to provide user documentation that is clear, concise, and targetted to their needs. Achieve this, and you will reap the benefits:

• Increased customer satisfaction
• Increased customer trust in your brand
• Significantly reduced demands on your customer support.

But how can you be sure that your online help, user guides, tutorials, training programmes and hard copy manuals meet the needs of your customers?

That’s where I can help.

Making Your Products and Services Easy to Understand

My name is Craig Wright and I am a Technical Author For Hire. Having worked as a technical author in the software industry for over a decade, I have great experience of writing user-friendly documentation, including:

• Online Help
• User Guides
• Tutorials
• Training Programmes
• Hard Copy Manuals

A graduate of Coventry University’s acclaimed BA Hons Technical Communication course, I am trained to write in Plain English and have an excellent understanding of the problems faced by end users. With this knowledge, I can produce documentation that guides them through the features of your products and services, carefully reassuring them and answering their questions as they learn about new features.

Technical Author and Copywriter

When you hire me, you get much more than just a technical author. I am also a trained copywriter, working as a freelance copywriter through my business - StrayGoat Copywriting. So, not only will I explain how to use your products and services, but I will also write copy that actively sells the features too.

Contact Technical Author For Hire Now

If you have a documentation problem that needs the attention of a professional technical author and copywriter, get in touch now. Please email me with details of your project: craigwright@straygoat.com.

Don’t forget - I also provide promotional copy for websites, brochures, leaflets, direct sales letters and more. For more information, please visit www.straygoat.com, the home of StrayGoat Copywriting.